Hello from the K-Xplore Team,To provide a more stable payment environment for our users, K-Xplore will be operating with a fixed base exchange rate for USD payments on the platform for a set period.Applied Exchange Rate: 1 USD = 1,400 KRWEffective Date: As of June 1, 2025Applicable To: All platform users, including program operators and participantsPlease note that exchange rates are sensitive to international financial situations, so the fixed exchange rate may change depending on global financial conditions or exchange rate trends. However, should the exchange rate change, we will announce the effective date of the new rate and the new fixed rate through this notice at least 15 days in advance.K-Xplore remains committed to delivering a better service experience for all our users.Thank you. 

Tour schedules may be subject to change due to unavoidable circumstances such as weather, traffic, or local conditions. In such cases, participants will be informed in advance and adjustments will be made accordingly. If the minimum number of participants required for a program is not met, the tour may be canceled. In this case, notice will be given 24 to 48 hours prior to departure. For programs that include hiking, trekking, or other outdoor activities, we strongly recommend wearing appropriate clothing and gear for your safety.

Cancellation at least 10 days before the tour: Full refund Cancellation at least 7 days before the tour: 50% refund Cancellation within 2 days of the tour or no-show on the day: No refund ※ In cases of force majeure (e.g., illness, family emergency), refunds may be considered upon submission of appropriate documentation. ※ Some programs may have separate refund policies. Please refer to the specific program page for details.